Payment, Refund, and Returns Policy
Effective Date: 20 August, 2024 | Last Updated: 13 August, 2024
At The Agency Auditor, we strive to provide exceptional services and a seamless customer experience. This policy outlines the terms and conditions related to payments, refunds, and returns for services purchased through our website, www.theagencyauditor.com.
1. Payment Terms
- Payment Methods: We accept payments through major credit cards, debit cards, and other payment methods as indicated on our website. All payments are processed securely using Razorpay to ensure your financial information is protected.
- Pricing: All prices for services are listed in INR and USD and are subject to change without notice. The price at the time of purchase is the final price.
- Payment Timing: Payments for services are due at the time of purchase unless otherwise agreed upon in writing. Services will only commence once full payment has been received.
- Taxes: All prices listed on our website are exclusive of taxes unless otherwise stated. Any applicable taxes will be calculated and added to the total amount at checkout.
2. Refund Policy
No Refunds:
At The Agency Auditor, all sales are final. We do not offer refunds for any services purchased through our website. This policy is in place due to the nature of our business and the time and resources invested in providing our services.
We strongly encourage you to review our service offerings carefully and reach out to us with any questions before making a purchase.
3. Returns Policy
Since our offerings are service-based and delivered digitally or in person, there is no physical product to return. If you encounter any issues with the services provided, please contact us to discuss possible resolutions.
4. Cancellations
- Service Cancellation by Client: If you need to cancel a service, please contact us as soon as possible at we@theagencyauditor.com. Cancellations made within 15 days of the service commencement may be eligible for a refund, depending on the terms of the specific service purchased.
- Service Cancellation by The Agency Auditor: We reserve the right to cancel a service at any time. If we cancel a service you have paid for, you will receive a full refund. We will notify you promptly if a service is canceled and will provide details on the next steps.
5. Contact Us
If you have any questions about our payment, refund, and returns policy, please contact us at: