How I Use CX Audits to Repair and Strengthen Distributor-Supplier Relationships
This blog breaks down how performance-driven CX audits improve communication, processes, and partner loyalty.
Mehul Fanawala
Sales Call Audits: The Brutal (and Brilliant) Truth About Your Sales Team
Most leaders manage sales with numbers. Smart leaders manage with insight. See how sales call audits turn chaos into clarity.
Is Your CX AI Agent Underperforming? Here’s How to Fix It
From intent errors to poor escalation, we break down how to fix common CX AI agent issues—fast.
How Poor Internal Processes Destroy Good Businesses (And How to Fix Them)
From tool overload to data chaos, see how internal bottlenecks hurt more than just morale — they cost real money.
CX vs. CS: Why Your Brand Can’t Afford to Get This Wrong
We unpack what most brands overlook in CX and CS—and how dual audits can transform retention, loyalty, and growth.
70% of Carts Get Abandoned: A Checkout Audit May Be Your Wake-Up Call
You’re spending money to drive traffic—but losing it at checkout. Here’s how a performance audit helps you stop the leak.
7 Hidden Ways Poor Customer Support Is Costing You Revenue
Great product, strong marketing—but growth is stalling? Your support team might be the problem. Here’s how to find out.
Is Your Sales Team Quietly Failing? These 10 Red Flags Say Yes
Before you blame your sales team, read this. Here are 10 underperformance signs most leaders overlook—and how to intervene fast.
Key Customer Service Metrics to Evaluate Your Performance (Beyond Vanity Numbers)
Your service team may be fast—but are they effective? Learn which customer service metrics go beyond speed to measure true performance.
SaaS Sales Operations: 7 Critical Elements for Predictable Revenue Growth
Messy CRM? Poor forecasting? Inefficient sales teams? Here are 7 SaaS sales operations must-haves to fix broken processes and accelerate revenue.